We appreciate that you have entrusted us with your medical care and therefore your medical records which may hold sensitive information. We would like you to know that we comply with the Data Protection Act 2018 and the Access to Health Records Act 1990, therefore any information we hold about you either within your paper records or electronically is securely kept. This information will only be shared with other healthcare professionals who are directly involved in your care.
We do not divulge any information about you to any other person unless we have your consent to do so. All the staff at Bannockburn Surgery adhere to this strict code of conduct.
It is within your legal right to access your medical records, however, please note that this requires a written request to Mrs Heather Mustafa. Please note that there is an administrative fee for this which is payable to reception on receipt of the paperwork.